HomeSync Security Privacy Policy
Effective Date: April 19, 2024

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Thank you for choosing HomeSync Security. Your privacy and security are fundamental to us. This Privacy Policy outlines how HomeSync Security collects, uses, and safeguards your personal information, including your phone number, and explains your options regarding text messaging.

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1. Information We Collect

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1.1 Personal Information: When you sign up for HomeSync Security services, we collect personal information, including your name, email address, and phone number.

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1.2 Device Information: We may collect information about the devices you use to access our services, such as device identifiers and IP addresses.

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1.3 Location Information: With your consent, we may collect location data from your devices to provide location-based services and enhance our products.

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2. How We Use Your Information

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2.1 Providing Services: We use your information to deliver, maintain, and improve our services, including customer support and troubleshooting.

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2.2 Communication: Your phone number may be used to communicate important service updates, security alerts, and promotions. By providing your phone number, you consent to receive text messages from us.

 

2.3 Personalization: We may personalize your experience based on your preferences and usage patterns.

 

2.4 Analytics: We analyze usage data to understand how our services are used and to improve them.

 

3. Sharing of Information

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We may share your information in the following circumstances:

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3.1 With Your Consent: We may share your information with third parties when you give us consent to do so.

 

3.2 Service Providers: We engage third-party service providers to assist in delivering our services, and we may share your information with them for this purpose. However, we do not share your mobile information with third parties or affiliates for marketing or promotional purposes.

 

3.3 Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes.

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3.4 Sharing with Subcontractors: We may share your information with subcontractors or third-party service providers who assist us in providing support services, such as customer service. These subcontractors are obligated to handle your information securely and are prohibited from using it for any purpose other than providing the specific services to HomeSync Security.

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3.5 Exclusion of Text Messaging Originator Opt-In Data: All other use case categories exclude text messaging originator opt-in data, and we do not share this information with any third parties. Your consent for receiving text messages is solely used for communication related to our services, including important updates, security alerts, and promotions initiated by HomeSync Security.

 

4. Your Choices

 

4.1 Opt-Out: You can opt-out of receiving text messages from us at any time by following the instructions provided in the messages.

 

4.2 Access and Update: You can access and update your personal information by logging into your account settings.

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5. Security

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We employ industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

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6. Children’s Privacy

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Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from them.

 

7. Changes to this Privacy Policy

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We may update this Privacy Policy periodically. Changes will be effective upon posting the revised policy on our website.

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8. Contact Us

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If you have any questions or concerns about this Privacy Policy or our practices, please contact us at privacy@homesyncsecurity.com.

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By using HomeSync Security's services, you agree to the terms of this Privacy Policy. Thank you for trusting us with your privacy.