Hey all, it's Shelby again. There are so many people that are unsure about an alarm systems. We get a lot of questions on the process and what happens when the alarm goes off. Hopefully this will clear all of those questions up!
Step 1: Free Estimate & Security Walkthrough
The first step in securing your property is a free security consultation. When you call us, we’ll schedule a time to visit your home or business to assess your specific needs. During this walkthrough, our security professionals will:
✅ Identify vulnerable entry points such as doors, windows, and garages.
✅ Evaluate the size and layout of your property to determine optimal sensor placement.
✅ Discuss security concerns you may have, such as prior break-ins or high-risk areas.
✅ Recommend the best alarm system options, including motion sensors, glass-break detectors, and monitoring services.
This customized approach ensures your alarm system is tailored specifically to your property’s security needs.
Step 2: Deposit & Scheduling
After the walkthrough, we’ll provide you with a detailed estimate outlining the recommended equipment, installation process, and pricing. Once you decide to move forward, a deposit is required to secure your installation date.
From there, we’ll schedule the installation at a time that works best for you. Our goal is to ensure minimal disruption to your daily routine while setting up a system that offers maximum protection.
Step 3: Professional Installation & System Setup
On installation day, our experienced security technicians will arrive ready to set up your new system. The process typically includes:
🔹 Installing the Control Panel – This is the brain of your alarm system, allowing you to arm, disarm, and manage settings.
🔹 Placing Door & Window Sensors – These sensors trigger the alarm when an unauthorized entry is detected.
🔹 Mounting Motion Detectors & Glass-Break Sensors – Ideal for covering large areas and detecting unusual activity.
🔹 Setting Up Monitoring Services (if applicable) – Connecting your system to a 24/7 monitoring center for real-time emergency response.
🔹 Testing the System – Ensuring that all components are working correctly and that you’re comfortable using them.
Once installation is complete, we will provide a full demonstration so you understand how to operate your system, including how to set it, disarm it, and respond to alerts.
Step 4: How the System Responds to an Alarm Event
So, what actually happens when an alarm is triggered? Here’s how our system ensures rapid response and protection:
1️⃣ Alarm Activation – If a sensor detects an unauthorized entry, fire, or other security breach, the system will sound an alarm at the control panel.
2️⃣ Central Station Notification – The alert is instantly sent to our 24/7 Central Monitoring Station, where trained professionals assess the situation.
3️⃣ Verification Call – Central Station will attempt to contact the 1-2 emergency phone numbers on file to verify whether it’s a real emergency or a false alarm.
4️⃣ Passcode Confirmation – If you answer the call and confirm it was a false alarm, you will need to provide your verbal passcode to clear the alarm.
5️⃣ Emergency Dispatch – If no one answers the call, or the wrong passcode is given, the police will be dispatched to check and secure the property.
This structured process ensures that real security threats receive immediate attention while minimizing false alarm responses.
Commonly Asked Questions
What if I accidentally set off my alarm?
Accidental alarms happen! If you trigger the alarm by mistake, simply wait for the verification call from Central Station. When they call, provide your verbal passcode to confirm that everything is okay, and they will clear the alarm.
What happens if I don’t answer my phone when Central Station calls?
If no one answers the call, or if the incorrect passcode is provided, authorities will be dispatched to your property to ensure everything is secure.
Can I change my emergency contact numbers or passcode?
Yes! It’s important to keep your emergency contact information up to date. If you need to update your phone numbers or passcode, simply give us a call, and we’ll make the changes.
Will my alarm system work during a power outage?
Yes! Our alarm systems come with a built-in backup battery that keeps your security system running even if the power goes out.
How do I arm and disarm my alarm system?
During installation, we’ll teach you how to use your system, including how to arm and disarm it from the control panel. Depending on your setup, you may also be able to control your alarm through a mobile app.
Can I integrate my alarm system with other smart home devices?
Yes! Many modern alarm systems can be connected to smart home devices such as cameras, smart locks, and lighting systems for enhanced security and convenience.
With a professionally installed alarm system, you can enjoy peace of mind knowing your property is protected 24/7. Whether you're looking to secure a home, office, or commercial property, we’re here to help.
📞 Contact us today for your FREE estimate and take the first step toward better security!
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